YOUR FRIENDLY LOCAL TECH TEAM
Technology sorted.
Life moving.
Friendly tech help for homes and families around Mount Waverley, plus home offices and small businesses. Home visits and remote help from a local team.
Let’s get you
back to it.
HELP THAT FITS YOUR DAY
Where do you need a hand?
One helpful team.
Support for the way you live and work.
Home tech support
Friendly help with computers, Wi-Fi, printers, email and backups at home. Tell us what is happening and we will discuss the next step.
Find your support 02Home office IT support
Practical support for sole traders and people working from home. From email and Wi-Fi to backups and device setup, we help you get back to work.
Find your support 03Small business IT support
One-off assistance and ongoing support for small teams. Our local team handles enquiries and coordinates the right support for your business.
Find your supportSMALL FRUSTRATIONS. PRACTICAL SOLUTIONS.
What can we help you with?
Computer & laptop repairs
A computer that works with you.
Wi-Fi & internet
A better connection, everywhere you work.
Computer help for seniors
Patient help, at your pace.
Virus & scam clean-up
Worried you clicked something?
New computer setup
Start fresh. Keep what matters.
Printers & scanners
Less troubleshooting. More printing.
FROM “HELP!” TO “HANDLED.”
A simple way to get sorted.
Tell us what’s happening
Call or request a callback. We listen and work out the next step.
Agree on the cost
We explain the scope, price and appointment options before you commit.
Get the right help
A technician assists remotely or onsite, depending on the job.
Get back to your day
We explain what was done and arrange payment after the service.
TECH TALK, WITHOUT THE TECH TALK.
You don’t need to know
what’s wrong.
That’s where we help.
No jargon. No pressure to buy a replacement before understanding your options. Just a conversation about getting your technology working for you.
A FEW THINGS YOU MAY BE WONDERING
Good questions.
Clear answers.
Can someone come to my home?
Yes. Home visits are available in Mount Waverley and nearby suburbs. There is no call-out fee within 10 km of Mount Waverley, and a $30 travel fee from 10 to 20 km.
Will I know the cost first?
Yes. We explain the price, any minimum charge and any parts before work starts. Nothing extra is done without your approval.
What does "No fix, no fee" mean?
If we can't fix the problem, you don't pay for our time. Parts or equipment you approved are charged separately.
What is the 14-day workmanship guarantee?
If the same problem comes back within 14 days of our work, we fix it at no charge. Parts or equipment you approved are charged separately.
Can I call outside business hours?
Yes. Our AI assistant answers 1800 427 978 24/7, takes your details and can book you in. Our team works 9am to 6pm, Monday to Friday, with weekends by appointment.
Can you help remotely?
Many software, email and account problems can be fixed remotely. We explain how it works and only connect with your permission.
Do you help seniors?
Yes. We give patient, unhurried help at home with computers, phones, tablets, email and video calls, and we leave simple written notes.
Do you support small businesses?
Yes. Tell us what your business needs and we will talk through the right support for you.
LET’S MAKE TECH ONE LESS WORRY
Tell us what’s
getting in your way.
A member of our team will discuss your enquiry and the next step. Appointments are confirmed by the team.
1800 427 978Contact us to confirm appointment availability.
Call any time: our AI assistant answers 24/7 and can book you in.
[email protected]